---
title: "Pertamina Bitung integrated terminal | Citia"
description: "This project restored and improved the reliability of the field VSD pumps after critical components failed (VSD units and a pressure transmitter) because…"
url: https://citia-engineering.com/en/projects/pertamina-bitung-integrated-terminal-pump-plc-restoration
language: en
updated: 2026-07-20
type: project
site: Citia Engineering Indonesia
---

# Pertamina Bitung integrated terminal: pump PLC restoration

This project restored and improved the reliability of the field VSD pumps after critical components failed (VSD units and a pressure transmitter) because of heavy operation and end of service life.

| Field | Value |
| --- | --- |
| Year | 2025 |
| Location | Bitung, Sulawesi Utara |
| Status | Finished |
| Work types | PLC, Motor |
| Updated | 2026-07-20 |

## About this work

### 1. Overview

This project focused on the restoration and upgrade of the reliability of the field VSD (*Variable Speed Drive*) pump system. It addressed operational problems caused by damage to critical components, namely the VSD units and the *pressure transmitter*, which had degraded through age (*lifetime*) and heavy operation.

Besides renewing the hardware, the project included an upgrade of the communication infrastructure by installing *Fiber Optic* (FO) cable and the **AVEVA InTouch** SCADA system. The upgrade connects the field systems so that pump operating parameters can be monitored in *real time* and centrally from the *Central Control Room* (CCR).

### 2. Challenges

- **Hardware degradation:** The VSD and *pressure transmitter* failed under heavy operating load and at the end of their service life, which reduced the reliability of the pump system.
- ***Brownfield* infrastructure work:** Pulling *Fiber Optic* cable through an operating area (*existing facility*) required risk mitigation so other systems were not disturbed.
- **Need for operational visibility:** The previous system had little visibility. Before the *upgrade*, remote *monitoring* of pump health and parameters in *real time* was the main limitation.

### 3. Solutions

- **Renewal and restoration:** Replaced the damaged VSD units and *pressure transmitter* with new parts so the pump electrical and mechanical systems return to optimal operation.
- **Communication network upgrade:** Pulled *Fiber Optic* (FO) cable from the field panel area to the CCR. FO was chosen for fast, stable data transmission that resists electromagnetic interference (*noise*) in an industrial environment.
- **SCADA integration:** Developed and configured the *Human Machine Interface* (HMI) in **AVEVA InTouch** software. The system collects field data and shows it on the CCR *dashboard*, so operators can monitor *pressure* and VSD status without going to the field.

### 4. Lessons learned

- **Preventive & predictive maintenance matter:** Equipment damage from heavy use shows the need to record component *lifetime* and to schedule strict preventive maintenance, to avoid unplanned *downtime* in future.
- **A *holistic upgrade* (from reactive to proactive):** A failure does not have to be solved by simply "replacing the part". Using the opportunity to install FO and SCADA at the same time turned a reactive system (wait for it to break) into a proactive one (monitored in the CCR).
- **Centralized data shortens *response time*:** With the pump system connected to SCADA in the CCR, the operations team has direct access to *real-time* data. This cuts the response time (*response time*) for identifying problems such as pressure anomalies or a VSD *trip*.

## Contact

- Company: PT Citia Engineering Indonesia
- Email: services@citiaengineering.com
- Telephone: +62 21 278 20286
- Office: Jl. Kaimun Jaya No. 1, Cilandak Barat, Jakarta Selatan, DKI Jakarta 12430, Indonesia

[Contact Citia](https://citia-engineering.com/en/contact.md)

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