---
title: "Fuel Terminal Jambi distribution workflow | Citia"
description: "TAS, device integration and LTSA support Overview The Terminal Automation System (TAS) project at the Pertamina Jambi Fuel Terminal automates and integrates…"
url: https://citia-engineering.com/en/projects/jambi-terminal-automation
language: en
updated: 2026-08-07
type: project
site: Citia Engineering Indonesia
---

# Fuel Terminal Jambi distribution workflow

TAS, device integration and LTSA support

| Field | Value |
| --- | --- |
| Year | 2026 |
| Location | Jambi |
| Status | Finished |
| Citia's role | System integration and lifecycle support |
| Work types | LTSA, PLC, SCADA, TAS |
| Updated | 2026-08-07 |

![Loading gantry and tanker truck at a terminal at Jambi Terminal](https://citia-engineering.com/media/field/wide-jambi-loading-bay-gantry-01-1600.webp)

TAS work in Jambi connects shipment, gate-in, the filling shed and gate-out with SAP, SIOD, RFID, meters, MUI and pump control. LTSA support covers monitoring, troubleshooting, maintenance and development to terminal operating needs.

## About this work

### Overview

The **Terminal Automation System (TAS)** project at the Pertamina Jambi Fuel Terminal automates and integrates the whole fuel distribution process: shipment management, Gate In, loading at the filling shed, and Gate Out. The system integrates **SAP, SIOD, RFID, flow meters, the Meter User Interface (MUI), Programmable Logic Controllers (PLC), the pump control system**, and the **delivery note (Surat Jalan)** and **Good Issue** processes. Fuel distribution therefore runs in real time, accurately, safely, and as one integrated process.

### Challenges

- Integrating the fuel distribution process with **SAP** and **SIOD** in real time.
- Synchronizing communication between RFID, flow meters, MUI, PLC, and the pump control system.
- Making sure the shipment, loading, and Gate Out processes run automatically according to operating procedures.
- Keeping the system reliable so terminal operations continue without disturbing fuel distribution.

### Solutions

- Developing a Terminal Automation System that integrates all operating devices and applications on one platform.
- Implementing pump control through the PLC, with real-time monitoring of flow meters and MUI during loading.
- Integrating the **delivery note (Surat Jalan)** and **Good Issue** processes with **SAP** and the shipment data from **SIOD** to keep transaction data consistent.
- Carrying out system monitoring, troubleshooting, and feature development on an ongoing basis under a **long-term service agreement (LTSA)**.

### Lessons learned

- Integrating enterprise systems with field devices improves the efficiency, accuracy, and reliability of fuel distribution.
- Real-time data synchronization between systems and devices reduces the chance of operating errors.
- Ongoing monitoring and maintenance under the **LTSA** keeps the system stable and makes it easier to develop the system as operating needs change.

## Related products

- [INTEGRA TAS](https://citia-engineering.com/en/products/terminal-automation-system.md): INTEGRA TAS is a terminal automation system that runs truck loading at fuel and LPG terminals, from order and gate-in to filling and gate-out documents.
- [INTEGRA TMS](https://citia-engineering.com/en/products/tank-management-system.md): INTEGRA TMS is a tank management system that collects automatic tank gauge (ATG) readings for live levels, history, tank tickets and SAP stock posting.

## Field photos

- Jambi Terminal: Front view of the loading canopy at Jambi Terminal
- Jambi Terminal: Tanker trucks beneath a loading canopy

## Contact

- Company: PT Citia Engineering Indonesia
- Email: services@citiaengineering.com
- Telephone: +62 21 278 20286
- Office: Jl. Kaimun Jaya No. 1, Cilandak Barat, Jakarta Selatan, DKI Jakarta 12430, Indonesia

[Contact Citia](https://citia-engineering.com/en/contact.md)

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